Policies

WarmSurfaces puts the sun under your feet and a smile on your face

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Policies


How to pay
You may pay for your order online with our secure checkout process by using any of the following credit cards: MasterCard, Visa or American Express.

For Return 
Items may be returned for an exchange or refund within 30 days of receipt if the plastic cover is intact. Simply contact us with your details, the item you would like to return and why and whether you would like an exchange, replacement or refund for your item.  

Please note that shipping costs for returned items will not be reimbursed.

Delivery 
Warmsurface's ships your order using UPS Standard shipping to most destinations in Canada and the United States. Please contact us should you wish to upgrade to next-day service (additional charges will apply). Shipping charges are calculated when order is processed, starting at $15 CAD.

Warranty 
You may refer to our warranty policy on the last page of our manuals.

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